IT Support

IT Support That Actually Shows Up

Based in Cranston, we can be at your Rhode Island business the same day. No ticket queues, no offshore call centers — just real help from local techs.

Call (401) 327-2971 Get a Quote

Pricing

Simple, Transparent Pricing

On-Demand

$75/hour

Pay only when you need help

Same-day on-site visits
Remote support available
No minimum hours
Emergency support

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Managed IT

$500/month

Proactive monitoring & support

24/7 monitoring & alerts
Monthly security updates
Backup verification
Priority 4-hour SLA
Quarterly reviews

Get Started

Project-Based

Custom

One-time setup & migrations

Office 365 migrations
Network setup
Server deployments
Security audits

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Services

What We Do

Helpdesk & Troubleshooting

Computer won't start? Network down? Software acting weird? We diagnose and fix it fast — on-site or remote.

Security & Compliance

Endpoint protection, email security, firewall configuration. Keep your business safe and compliant.

Cloud & Microsoft 365

Office 365 setup, SharePoint, Teams deployment, cloud migrations. Modernize without headaches.

Backup & Disaster Recovery

Automated backups, tested restores, business continuity planning. Sleep better knowing your data is protected.

Networking & WiFi

Slow internet? Dead zones? We design and deploy networks that actually work — wired and wireless.

Hardware & Procurement

Need new computers, printers, or servers? We source, configure, and deploy at competitive prices.

FAQ

Common Questions

How quickly can you get to my business?

For emergencies, we offer same-day on-site visits throughout Rhode Island. Most requests in the Providence metro can be handled within 2-4 hours. Managed clients get priority 4-hour SLA response.

Do you require long-term contracts?

No. Our managed IT service is month-to-month — you can cancel anytime. We earn your business every month, not through contract lock-in.

What size businesses do you work with?

We work with businesses from 1 to 50 employees. Solo practitioners, small offices, retail shops, restaurants, medical practices, law firms — if you need IT help in Rhode Island, we can help.

What's included in the $500/month managed plan?

24/7 monitoring, monthly security updates, backup verification, unlimited remote support, priority on-site visits (4-hour SLA), quarterly review meetings, and vendor coordination.